Scott Hall Remodeling Wins the 2017 STAR AWARD for Excellence in Customer Satisfaction

Scott Hall Remodeling has won the coveted STAR AWARD for Excellence in Customer Satisfaction in 2017 from The Pulse of the City News. This award recognizes “combining superior construction product & excellent customer focus!”

 

The Pulse of the City News has a rating system which measures customer satisfaction among companies in the building and construction industry. These ratings are based on independent research which has been conducted during the past six years. This research involves the analysis of customer reviews from multiple sources. The information from this research becomes available to businesses to help improve their customer service. This year, Scott Hall Remodeling has come out on top of this rating system for customer satisfaction.

 

Winning this Customer Satisfaction Award is a big deal in the building & construction industry, and helps cement our status as a leader in design-build construction. It shows that we have a highly satisfied customer base that we hope will continue to grow.  Winning this award continues to inspire us to provide above and beyond service and products for years to come. We hope that you will continue to trust and recommend our award-winning design and construction services.

 

Here at Scott Hall Remodeling, we are honored to receive this award and hope that you will choose us in the future for all of your home remodeling needs!

Scott Hall Remodeling Earns Esteemed 2016 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

Scott Hall Remodeling has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016.

This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.

“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Design/Build Remodeling companies in the Columbus Ohio Area were able to do it.”

Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

“We feel very proud to have won the Angie’s List Super Service Award for 8 straight years in the category of Kitchen and Bathroom Remodeling – 2016, 2015, 2014, 2013, 2012, 2011, 2010, 2009.  According to Angie’s List, less than 1% of companies have done this.”  — Scott Hall Remodeling

Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.

For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, non-paying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.

“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”

Angie’s List helps facilitate happy transactions between more than 4.5 million consumers nationwide and its collection of highly rated service providers in more than 720 categories of service, ranging from home improvement to health care. Built on a foundation of more than 10 million verified reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.

Photo Credits: www.angieslistbusinesscenter.com

Scott Hall Remodeling Receives 2016 Achievement in Consumer Excellence (ACE) Award Presented by NARI

Media Release

FOR IMMEDIATE RELEASE

Scott Hall Remodeling Receives Achievement in Consumer Excellence
(ACE) Award
Presented by NARI

COLUMBUS (November 2, 2016) – Scott Hall Remodeling has been recognized as a recipient of the 2016 NARI ACE Award. The ACE Award is presented by the National Association of the Remodeling Industry (NARI) of Central Ohio. The ACE (Achievement in Consumer Excellence) Award, a consumer rated awards program honors NARI members that provide exemplary products and/or service. The award recognizes professionals in the remodeling industry and vendors that receive a high overall rating on four criteria as judged by consumers who have actually used their products and/or services. Unlike some other rating services, consumers do not pay a subscription fee to submit a rating or receive a referral.
“The NARI ACE Award provides consumers a valuable tool to help them begin and complete successful remodeling projects, and that tool is the knowledge that they are selecting a professional remodeling contractor or product supplier they can count on to do the quality work they desire. This consumer rated program provides additional assurance consumers can count on quality, professional services. The program also provides a no cost mechanism for consumers to provide feedback on work performed for them by NARI members. Our goal is to expand our membership base to encompass all industry partners that share our professional values and code of ethics,” states Shari Bates, CAE, Executive Director of NARI of Central Ohio.

Consumers have rated all ACE Award recipients on four criteria: Quality of work, Professionalism, Reliability and Timeliness. In order to receive the NARI ACE Award, the company must be a member of NARI and must receive an average grade of 3.5 or better with 4.0 being the highest rating, based on the scores submitted by consumers.

Scott Hall Remodeling is proud to have received this recognition. “We feel that this award exemplifies our strong and firm commitment to the highest level of Customer Service. We want to graciously thank all of the homeowners that have chosen to work with us this year and for their feedback.” ~ Scott Hall, President

The NARI ACE Awards will be presented during the NARI annual Awards Gala which will be held on Friday, December 2nd, 2016 at The Ohio Union Performance Hall.
For additional information on the NARI ACE Awards program, visit www.trustnari.org.

From Our House to Your Home – Remodeling with Scott Hall Remodeling

Join Sunny 95’s Marty as he welcomes guest host, Scott Hall for our Sunday Morning Programming, “From Our House to Yours – Remodeling with Scott Hall Remodeling.”

 

Listen to the whole show here

 

 

Hear the latest information and tips from Scott on home remodeling in Columbus Ohio, repairs, and construction:

  • Scott’s friendly approach to working with customers
  • Creating a kid-friendly kitchen
  • How design build remodeling helps with new projects from concept to completion
  • How to select a home remodeler and what to look for
  • Getting your home ready for the holidays
  • Great remodeling projects you can start now on any budget
  • Energy saving and go-green projects that can save you money

 

About Scott Hall Remodeling

Scott Hall is the owner of Scott Hall Remodeling and has been in business since 1999. He’ll be the first one to tell you that every remodeling project starts with a good plan and an experienced team of experts. As one of the most experienced and friendliest remodelers, he will discuss various aspects of remodeling and different types of projects that you can work on with any budget. He will also give you tips and pointers on how to create the remodeling project of your dreams.

 

Recent Accolades

Scott Hall Remodeling has an A+ rating with the Better Business Bureau. They have tons of great reviews on Angie’s List, are a member of the National Association of the Remodeling Industry, and they have been featured on Houzz. With thousands of happy customers, Scott Hall has successfully become one of the friendliest, most skilled and experienced remodelers in the Ohio area. When you’re ready to start a remodeling project or if you have questions about a current project, contact Scott Hall Remodeling or call them at (614) 806-3200. Scott Hall Remodeling is located at 341 S. 3rd Street, Suite 100, just north of German Village, Columbus, OH 43215. Follow Scott Hall Remodeling on Facebook and you can find their remodeling project videos on YouTube. Need an idea for your next remodeling project? Check out Scott Hall Remodeling News and Articles for their remodeling tips.

 

Please contact our team if you have a Remodeling Project in the Columbus Ohio area.

2015 NARI Achievement in Consumer Excellence Award

Media Release

FOR IMMEDIATE RELEASE

Scott Hall Remodeling Receives Achievement in Consumer Excellence (ACE) Award

Presented by NARI

2015-Nari-ACE-AwardCOLUMBUS (November 4, 2015) – Scott Hall Remodeling has been recognized as a recipient of the 2015 NARI ACE Award. The ACE Award is presented by the National Association of the Remodeling Industry (NARI) of Central Ohio. The ACE (Achievement in Consumer Excellence) Award, a consumer rated awards program honors NARI members that provide exemplary products and/or service. The award recognizes professionals in the remodeling industry and vendors that receive a high overall rating on four criteria as judged by consumers who have actually used their products and/or services. Unlike some other rating services, consumers do not pay a subscription fee to submit a rating or receive a referral.

“The NARI ACE Award provides consumers a valuable tool to help them begin and complete successful remodeling projects, and that tool is the knowledge that they are selecting a professional remodeling contractor or product supplier they can count on to do the quality work they desire. This consumer rated program provides additional assurance consumers can count on quality, professional services. The program also provides a no cost mechanism for consumers to provide feedback on work performed for them by NARI members. Our goal is to expand our membership base to encompass all industry partners that share our professional values and code of ethics,” states Shari Bates, CAE, Executive Director of NARI of Central Ohio.

Consumers have rated all ACE Award recipients on four criteria:  Quality of work, Professionalism, Reliability and Timeliness.  In order to receive the NARI ACE Award, the company must be a member of NARI and must receive an average grade of 3.5 or better with 4.0 being the highest rating, based on the scores submitted by consumers.  

Scott Hall Remodeling is honored to receive this recognition from NARI. Receiving this award means a great deal to us as a remodeling firm that specializes in Kitchen and Bathroom Remodeling. Our primary goal is always to give a wonderful experience and superior end product to each Client we work with. We can be reached at (614) 806- 3200, or by emailing… [email protected]

The NARI ACE Awards will be presented during the NARI annual Awards Gala which will be held on Friday, December 4th, 2015 at The Westin Columbus.

For additional information on the NARI ACE Awards program, visit www.trustnari.org.

 

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2014 Angie’s List Super Service Award: Scott Hall Remodeling

— ANGIES LIST PRESS RELEASE —

Scott Hall Remodeling Earns Esteemed 2014 Angie’s List Super Service Award

Award reflects company’s consistently high level of customer service

Scott Hall Remodeling has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2014.

“We are honored to again be selected by Angie’s List this year as a Super Service Award Winner. Being selected for this award for the 6th straight year we feel reflects our commitment to the highest level of customer satisfaction in the remodeling industry. We want to sincerely thank all of our customers for choosing to work with us over the years on their remodeling projects.”

“Only about 5 percent of the Kitchen and Bathroom Remodeling companies in the entire Central Ohio region have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”

Angie’s List Super Service Award 2014 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.

Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.


Angie’s List helps facilitate happy transactions between nearly 3 million consumers nationwide and its collection of highly-rated service providers in 720 categories of service, ranging from home improvement to health care. Built on a foundation of authentic reviews of local service, Angie’s List connects consumers directly to its online marketplace of services from member-reviewed providers, and offers unique tools and support designed to improve the local service experience for both consumers and service professionals.